ABOUT US

Vision and Mission

Our Vision

A world free of medication errors. 

This is an aspiration that unites our employees behind a common purpose and is an opportunity for us to make a difference. No one person or one company alone can create “a world free of medication errors” but working together with our customers, their end users and other stakeholders who are also committed to this goal First DataBank can help make significant improvement in the safe use of medications.

Our Mission

We deliver solutions that improve medication-related decisions to enhance clinical care, patient safety and healthcare outcomes worldwide.

Guiding Principles

We have a set of guiding principles which directs our activities every day:

Customer Focused

We strive to fully understand our customers’ needs so that we meet or exceed them whenever possible. We will anticipate the constantly changing demands and expectations of our customers and live up to the implicit trust they have placed in us.

Quality

We hold ourselves accountable to meeting or exceeding the use requirements of our customers for relevance, accuracy, timeliness and consistency. We are driven to improve patient safety and healthcare outcomes; everything we do helps clinicians and other healthcare decision makers provide the best possible medication care.

Collaboration

We believe “A World Free of Medication Errors” requires collaboration with customers, clinicians, other healthcare decision makers and institutions. We access the collective experience and expertise of all stakeholders and First DataBank staff to ensure that our products meet customer needs with regard to design, functionality and ease of use.

Innovation

We foster an environment that supports both ingenuity and creative thinking—in order to improve everything we do—from how we operate to what we deliver. We aim to be agile and to anticipate needs not yet articulated by our global stakeholders, and meet them with products and services that continually set new standards.